1. Information We Collect

When you place an order, we may collect the following information:

• Name
• Email address
• Phone number, where provided
• Order details relevant to fulfilment

We do not collect or store payment card information. Payment processing is handled by our third-party payment provider.

2. Use of Information

• To process and fulfil orders
• To contact customers regarding collection times or order queries
• To maintain and improve the website and service

We do not send marketing communications unless you have expressly opted in.

3. Sharing of Information

We do not sell, rent, or trade personal data. Information may be shared only with service providers where necessary to operate the business, process payments, or comply with legal requirements.

4. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you and may ask us to correct or delete that information where appropriate.

Requests may be sent to cookies@peckish.food.

5. Cookies

We use essential cookies to keep the basket, checkout and account features working. These cannot be switched off because the website would not function correctly without them.

We also use Google Analytics and Microsoft Clarity to understand visits, page usage and where customers encounter difficulty. Clarity can provide heatmaps and session replays; form entries are masked and we do not use these tools for advertising.

You can block or delete analytics cookies using your browser settings.

Learn more in the Google Privacy Policy and Microsoft Privacy Statement.

6. Changes to This Policy

This Privacy Policy may be updated from time to time. The current version will always be published on this page.