Peckish

Terms & Conditions

1. Orders & Pickup

  • Orders must be placed through our website and paid for in advance.
  • Once confirmed, your order will be ready for collection at the pickup time you selected.
  • All pickups are from our home address (shared upon order confirmation). Please arrive on time, as your cookies are best enjoyed warm!

2. Allergens & Ingredients

  • All of our cookies are made in a home kitchen that handles a wide range of ingredients, including (but not limited to) gluten, dairy, eggs, nuts, and soy.
  • We cannot guarantee that our products are free from any specific allergens or ingredients.
  • By placing an order, you acknowledge that our cookies may contain traces of any allergenic ingredients, and that you accept full responsibility for any risks associated with consuming them.

3. Cancellations & Refunds

  • We bake to order, so unfortunately we can’t offer cancellations or refunds once an order is confirmed.
  • If something goes wrong on our end, we’ll do our best to make it right — just get in touch.

4. Liability

  • Peckish accepts no liability for allergic reactions, illnesses, or any other adverse effects resulting from the consumption of our products.
  • All products are consumed entirely at your own risk.

5. Privacy

  • We only collect the personal information necessary to fulfil your order. We don’t share or sell your data.
  • For any questions about your data, please contact us directly.

6. Home-Based Business

  • Please note that we operate from a private residential address.
  • We ask all customers to respect our neighbours and avoid arriving early or late for collections.

If you have any questions, just drop us a message — we're a friendly bunch!

Thanks for supporting our small business 💛